Business intelligence · KPI framework
From scattered data to clear management visibility
Designing a KPI and reporting framework that made performance and priorities easier to understand.
12+sources brought together
40%+less manual reporting effort
25+KPIs reviewed
1clear management view
The challenge
Reports were assembled manually from inconsistent files and systems, making comparison difficult and leadership conversations slower.
What LUKiN did
- Reviewed reports and recurring management packs
- Defined a KPI framework around priorities
- Standardised definitions
- Designed a decision-focused dashboard structure
- Removed duplicated reporting
- Shifted conversations from activity to insight
The result
Leadership gained one clearer management view for comparing performance, identifying priorities and making decisions.
Client details are described at a level that respects confidentiality. Metrics reproduce the outcomes currently published by LUKiN Consulting.