Casos de consultoría de gestión
El problema del cliente, el trabajo de LUKiN y el resultado.
Ejemplos de excelencia operativa, gestión del cambio, business intelligence, reporting de gestión, transformación digital y PMO. Los casos se publican en español cuando existe una versión equivalente.
Proyecto independiente · Trabajo premiado
Deporte escolar en Bizkaia: contar la brecha de género con datos abiertos.
El reportaje de Irene Tobajas, fundadora de LUKiN, ganador en la categoría Reportaje + Datos del Reto de Periodismo de Datos de Open Data Bizkaia 2025. Explora cinco temporadas de participación, la oferta deportiva y una encuesta escolar mediante gráficos interactivos.
Edición de 2025 recuperada para consulta. No es una actualización estadística ni un encargo de la Diputación.
Organizar la carga de marketing y preparar los procesos para un CRM
Apoyo a un pequeño equipo de marketing para ordenar solicitudes, planificar por trimestre y documentar los traspasos con ventas antes del despliegue del CRM.
Ver el caso ↗Dar a una transformación global de Customer Service una vía clara para avanzar
Evaluación de madurez, alineación de stakeholders y conversión de las capacidades pendientes en acciones prácticas a corto y largo plazo.
Ver el caso ↗Turning broad digital growth goals into a practical SME action plan
Helping an independent ecommerce business focus on the few SEO, analytics and conversion actions that could be measured and implemented first.
Ver el caso ↗Using client segmentation to increase sales by 29% in six months
Identifying high-margin offers and turning customer analysis into focused pricing and commercial decisions.
Ver el caso ↗Building a five-year roadmap for renewable energy growth
Bringing investment needs, workforce, partnerships and technology into one practical masterplan for growth and funding decisions.
Ver el caso ↗Reducing operational inefficiency by 47% in a manufacturing environment
Combining practical process improvement with real-time KPI visibility across production lines.
Ver el caso ↗Validating a digital product before committing to the roadmap
Testing user needs and market assumptions before turning a mobile app idea into an executive-level delivery roadmap.
Ver el caso ↗Turning pricing analysis into £1.5m of additional revenue and faster reporting
Combining pricing benchmarks, commercial analysis and automated reporting to support better decisions across a professional services portfolio.
Ver el caso ↗Connecting tools, teams and workflows to scale delivery
Replacing disconnected tools and manual processes with one simpler system for visibility, coordination and execution.
Ver el caso ↗Turning scattered data into decisions teams can actually trust
Creating a single source of truth and a useful reporting layer across multiple data sources.
Ver el caso ↗Making change stick: from good ideas to consistent execution
Embedding ownership, routines and follow-through so existing improvements became normal daily practice.
Ver el caso ↗From unclear ways of working to a more structured operating rhythm
Improving processes, roles and weekly routines to reduce duplication and strengthen follow-through.
Ver el caso ↗From scattered data to clear management visibility
Designing a KPI and reporting framework that made performance and priorities easier to understand.
Ver el caso ↗From 40+ disconnected projects to full visibility and control
Structuring a PMO to improve governance and decisions across cross-functional projects and regions.
Ver el caso ↗